A First Class Hospital for our Community
West Middlesex University Hospital NHS Trust


Volunteer group photo

Sharing your compassion, talents and expertise is what makes becoming a volunteer at West Middlesex a rewarding experience. Our volunteers are an integral part of the Patient Experience and help to create a comforting environment for all our patients and their families.

Did you know that... 

  • Over an average month, 569.5 hours are dedicated by volunteers around the hospital

  • West Middlesex Hospital works with over 295 registered volunteers

  • Currently, volunteers are working across 46 departments in the hospital

  • This year (2011) a total of 93 volunteers were recruited

The Trust is pleased to announce that it is now recruiting volunteers again and would particularly welcome applications in the following areas:

Accident & Emergency

We are looking for volunteers who can spare a day a week to volunteer in our busy A&E department?

We're looking for volunteers to act as 'friends' to patients throughout their journey in our A&E. A large number of our patients come in alone, often disorientated and in pain and frequently elderly.

Duties would involve:

  • Getting hot drinks and water for patients and ensuring they are able to drink them.

  • Helping contact relatives and explaining how to get to West Middlesex or how to find/contact their family member or friend if they are admitted to the ward.

  • Checking how the patient would like to be addressed and making sure staff are aware of this.

  • Introducing the doctors and nurses to the patient and explaining who people are and what they do.

  • Checking with doctors and nurses to get updates.

  • Letting nursing staff know if the patient needs something (assistance getting to the toilet or pain relief).

  • Going up to the ward with admitted patients and ensuring they are settled in.

  • This role would not be suitable as a general hospital work experience role or for people intending to pursue a medical career.

If you'd like to know more, or to visit the department, please contact Vicky Burgess on her mobile via the Trust Switchboard on 020 8560 2121.  

Administrative & Clerical

We frequently need volunteers to support our Corporate Departments and our Clinical Offices, carrying out administrative tasks such as reception duties, word processing, photocopying and filing.  These are excellent opportunities to learn new skills, whilst at the same time making a valuable contribution to the work of the Trust. 

If you are interested in a role as an Administrative and Clerical volunteer, please contact Vera Mae Co on 020 8321 5413 to request an application form. 

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