West Middlesex University Hospital
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Carer's charter

This Charter has been developed jointly by Carers UK, London Borough of Hounslow, West Middlesex University Hospital and The Princess Royal Trust for Carers to ensure that carers can continue to play an active role whilst the person they care for is in hospital.

 

You are a “carer” if you look after a relative, friend or disabled child who needs support to live at home. The support you provide is unpaid.

 

Recognition Of Your Role

The important role that you play or intend to play in the care of the person should be recognised by healthcare professionals as follows:

 

  • Information provided by you about the person should be listened to, recorded and taken into account.

  • With consent from the cared for person, you should be provided with information, advice and be involved in their care.

  • You should be included in the discharge process.

 

As a carer you have a right to:

 

  • Request a carer’s assessment giving you the opportunity to discuss the help you need to continue caring. This should take into consideration your work, study and leisure requirements.

  • about the range of support and services available to help you care and to give you a break.

  • Benefits advice.

 

 

For Further Information

Richmond Carers Centre

L B H Carers Information Co-ordinator

Carers UK Hounslow

Patient Advice and Liaison Service WMUH

020 8867 2380

020 8583 5704

020 8560 1501

020 8321 6261

 

National Help Lines

Carers UK

Contact a Family

Crossroads caring for carers

Princess Royal Trust for Carers

Rethink

Alzheimer’s Society

0808 808 7777

020 7383 3555

01788 573653

020 7480 7788

020 8974 6814

0845 300 0336